Senior Strata Community Manager
of the Year 2024

Faye Tang’s recognition as the Senior Strata Community Manager of the Year 2024 by the Strata Community Association (SCA) NSW is a testament to her exceptional skills, dedication, and invaluable contributions to the strata management industry. This prestigious award underscores Faye’s commitment to excellence and ability to navigate strata management with finesse and professionalism.

With an impressive educational background, including a Bachelor of Business and a Masters in Financial Management, Faye brings a wealth of knowledge to her role. Her Class 1 license and Fellow Status with SCA demonstrate her expertise and commitment to continuous professional development. What sets Faye apart is not just her academic achievements but her practical application of this knowledge in managing some of the most complex developments in New South Wales.

Faye’s fluency in Mandarin and Cantonese has proven to be a significant asset in the diverse Australian property landscape. Her linguistic skills allow her to bridge cultural and communication gaps, ensuring clear understanding and fostering positive relationships with various stakeholders. This ability has been precious in Sydney’s multicultural property market, where effective communication is crucial for successful strata management.

Faye’s approach to strata management is well-rounded. She excels in financial management, leveraging her academic background to provide sound fiscal advice and maintain transparent property financial records. Her quick and knowledgeable responses to queries and transparent governance in all strata matters have earned her the respect and trust of committee members and property owners.

Clients consistently praise Faye for her exceptional customer service skills. One chairperson noted, “Her customer service skills are exemplary, even when dealing with potentially tense and difficult issues and challenging stakeholders.” This ability to maintain professionalism and composure in high-pressure situations is a hallmark of Faye’s management style.

Those who work with Faye frequently highlight her reliability and accessibility. She is known for her prompt responses to inquiries and willingness to tackle complex issues head-on. Whether it’s navigating building defects processes, managing refurbishment projects, or clarifying legal and budgetary matters, Faye is always available to provide guidance and support.

One client with over 30 years of experience dealing with strata managers emphasised Faye’s comprehensive understanding of strata legislation and regulations and her familiarity with property management principles.

Faye’s ability to manage large, complex strata plans is especially impressive. Her understanding of the nuances between individual building issues and shared common property concerns showcases her depth of knowledge and attention to detail.

Professionals like Faye Tang set the standard for excellence as the strata management industry evolves. Her recognition as Senior Strata Manager of the Year is a personal achievement and a benchmark for the industry.

In addition to winning Senior Strata Manager of the Year for 2024, Strata + Strata manager, Tammy Dunn won Strata Manager of the Year 2024 and the Strata Plus Group won the Environmental, Social and Community Impact Award for the second consecutive year. The company was also a finalist in the highly competitive Large Strata Management Business category, reflecting the overall excellence and quality of service provided by the entire organisation. Furthermore, the company’s strength in nurturing talented professionals was evident as another of their strata managers, Matthew Mayberry, was named a finalist for the Strata Manager of the Year award.